In July BEIS published their energy retail market strategy for the 2020’s
It describes how, by setting a framework that incentivises energy companies to innovate for and engage
with their customers, BEIS will work with the market to take consumers on the journey to a net-zero energy system.
We have two high level objectives to help describe how we will deliver the strategy:
- Objective one. There is a sustainable retail market that delivers services or products that make it easy and rewarding for consumers to engage with energy and adapt their usage to support decarbonisation.
- Objective two. No matter how they engage in the market, all consumers should pay fair prices for their energy:
they should be protected from paying excessive charges as we build a modern and competitive smart energy system;
and, on an enduring basis, engagement must not be a barrier to fair outcomes or net zero, with all consumers
supported and benefiting from competition.
Read the report here