Downloads / Energy Consumer - Domestic

Experimenting with Heat Plans to discover how to help businesses and governments harness energy services to build an energy system people will want to pay for

Matthew Lipson, Energy Systems Catapult There is a growing consensus that we need to put consumers at the heart of the energy system if we are to transform it successfully. Standard consumer research is instructive, but struggles to guide the complex choices that need to be made about the future energy system. For instance, what combination of generation and storage should we build where, what networks should we invest in and how much capacity should we build? People do not know exactly what they want and cannot say which they will prefer of futures they can barely imagine. The decisions made will constrain how people can use energy in their lives every day. The networks built to heat buildings in each area will influence how many households have to insulate their homes and install hot water tanks to get comfortable and clean as conveniently as they can today.The amount of capacity built will determine whether everyone can use electricity when they like, or some will have to go without at peak times.</p><p>Consumer choices have helped guide similar decisions in other Read more…

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Lipson-Experimenting-with-heat-plans-to-discover-how-to-help-busninesses1.pdf 176.49 KBLipson-Experimenting-with-Heat-Plans.pptx 17.38 MB
19th
Sep
2018

BEIS Heat Networks Consumer Survey

Philip Cole, BEIS The Department of Business Energy and Industrial Strategy (BEIS) are supporing investment in heat networks as a means of decarbonising heating. Heat Networks provide heat to multiple properties in a single building, or to multiple buildings via pipes from a central heat source. Heat networks are heat agnostic and therefore can take heat from a range of renewable sources. This is a small but growing market in the UK and is currently unregulated (unlike the rest of the heat and energy market) with no access to the energy ombudsman. This means that consumers living on heat networks have less protection. Little was known about heat network consumers with only anecdotal evidence of consumer detriment available. Therefore in December 2016 BEIS commissioned a large scale quantitative research project to give a representative picture of consumer experiences. The Heat Networks Consumer Survey (HNCS) consisted of a postal survey of heat networks consumers and a matched comparison sample from the general population. There is little data on heat network consumers and therefore the sample selection involved matching a number of Read more…

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Cole_Heat-Networks-Consumer-survey.pptx 3.61 MBCole-P-HNCS_Executive_Summary_-_FINAL.pdf 93.37 KB
19th
Sep
2018

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